[Issue] Missing Characters

They aren’t missing. They were marked as dead and then you either left the game via your own actions or by not of your free will (e.g. game crash).

Furthermore, they are removed from selection for 7 days. This is a mechanic and a feature. Not an issue.

If however it was an issue out of your control, simply raise an issue for us, and contain a screenshot, recording or any information like crash logs or ISP drop out indicators, and we can get your character back to being useable.